Privacy Policy – Feel Vibrance

Last updated: January 18, 2026

At Feel Vibrance, we respect your privacy and handle your personal data with care.
This Privacy Policy explains what data we collect, why we collect it, and what your rights are when you visit or shop at www.feelvibrance.com.

1. Who We Are

 

Feel Vibrance
Papaverweg 34, Unit B100
1032 KJ Amsterdam, The Netherlands
Email: info@feelvibrance.com

For the purposes of applicable data protection laws (including the GDPR), we are the data controller of your personal data.

Our online store is hosted by Shopify, which provides the technical platform that allows us to sell our products.

2. What Personal Data We Collect

 

When you place an order, sign up for our newsletter, or interact with our website, we may collect the following data:

• Name

• Email address

• Shipping and billing address

• Phone number (optional)

• Payment details (processed securely via our payment providers)

• Order history and returns

• Communication with us (e.g. emails or contact forms)

• Website usage data (such as pages visited or interactions)

We do not intentionally collect medical or sensitive health data. If you choose to share such information with us voluntarily (for example in a customer inquiry), we will only use it to respond to you.

3. How We Collect Your Data

 

We collect personal data:

• Directly from you, when you place an order, create an account, sign up for emails, or contact us

• Automatically, via cookies and similar technologies when you use our website

• Via service providers, such as payment processors, delivery partners, and email software, acting on our behalf

4. Why We Use Your Data

 

We use your personal data to:

• Process and deliver your orders

• Handle payments, returns, and refunds

• Communicate with you about your order

• Provide customer support

• Send newsletters or updates (only if you opt in)

• Improve our website, products, and services through anonymised analytics

• Prevent fraud and misuse

• Meet legal and administrative obligations

 

5. Sharing Your Data

 

We only share your data with parties that are necessary to run our business, such as:

• Payment providers

• Shipping and fulfilment partners

• Email and marketing software (e.g. newsletters)

• Website hosting and analytics providers (including Shopify)

All partners process your data in accordance with GDPR requirements and under data processing agreements.

We never sell your personal data.

6. Cookies & Tracking

 

We use cookies to ensure our website works properly and to understand how visitors use our site.

Cookies may include:

• Functional cookies – required for the website to function

• Analytical cookies – to improve performance and usability

• Marketing cookies – used only with your consent

You can manage or withdraw your consent at any time via our cookie banner or your browser settings.

7. How Long We Keep Your Data

 

We do not keep your data longer than necessary:

• Order and invoice data: up to 7 years (legal obligation)

• Newsletter data: until you unsubscribe

• Analytics data: anonymised or aggregated

• Account data: until you request deletion

8. Your Rights

 

You have the right to:

• Access your personal data

• Correct incorrect or incomplete data

• Request deletion of your data

• Withdraw consent (e.g. for newsletters)

• Object to certain uses of your data

• Receive your data in a portable format (where applicable)

To exercise your rights, email us at info@feelvibrance.com.
You also have the right to lodge a complaint with your local data protection authority.

9. Security

 

We take appropriate technical and organisational measures to protect your data, including secure connections and restricted access.
However, no online system is completely secure.

10. Children

Our website and products are intended for adults.
We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

12. Contact

 

Questions or requests regarding privacy?
Contact us at info@feelvibrance.com