Algemene voorwaarden
OVERVIEW
Welcome to Feel Vibrance | Increase Your Libido Naturally (“Feel Vibrance”, “we”, “us”, “our”).
We operate this website and online store, including all related information, content, features, products and services (together, the “Services”), to provide you with a curated shopping experience focused on natural wellbeing and vitality.
Our store is hosted on Shopify, which provides the technical platform that enables us to offer the Services.
These Terms of Service (“Terms”), together with our Privacy Policy [LINK], describe your rights and responsibilities when using our Services.
By visiting, accessing, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please do not use the Services.
1. ACCESS & ELIGIBILITY
You must be at least 18 years old (or the age of majority in your country) to use our Services.
By using the Services, you confirm that:
-
You meet the age requirement
-
Any information you provide is accurate, current, and complete
-
You are legally capable of entering into binding agreements
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
2. OUR PRODUCTS
We sell dietary supplements intended to support wellbeing as part of a healthy lifestyle.
-
Our products are not medicines
-
They do not replace a varied diet or healthy lifestyle
-
Information on our website is not medical advice
If you are pregnant, breastfeeding, using medication, or have a medical condition, consult a healthcare professional before using our products.
Product images and descriptions are provided for illustration purposes. Actual appearance may vary slightly.
We reserve the right to modify, limit, or discontinue products at any time without notice.
3. ORDERS & PAYMENT
When you place an order, you make an offer to purchase.
An order is accepted only once payment has been successfully processed and confirmed.
We reserve the right to:
-
Refuse or cancel orders at our discretion
-
Limit quantities per customer or region
Prices are shown in euros (€) and include VAT unless stated otherwise.
Shipping costs are shown at checkout.
Payments are processed securely via third-party payment providers.
4. SHIPPING & DELIVERY
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by:
-
Shipping carriers
-
Customs
-
Force majeure or events beyond our control
Risk of loss passes to you once the order is handed over to the carrier.
5. RETURNS & REFUNDS
Not satisfied? That can happen.
- You may return your order within 14 days of receipt.
- Only unopened products are eligible for return.
- Send us an email for return instructions (info@feelvibrance.com).
- You are responsible for the return shipping costs.
- After receipt and inspection, we will refund the purchase price (excluding shipping costs).
- Always let us know before you send anything back. Otherwise, we cannot process your return.
Note: we cannot accept opened products for return.
6. SUBSCRIPTIONS (IF APPLICABLE)
If you purchase a subscription:
-
You will receive automatic deliveries at your chosen interval
-
Payments are charged automatically
-
You may pause, change, or cancel at any time via your account or by contacting us
Orders already processed or shipped cannot be cancelled.
7. INTELLECTUAL PROPERTY
All content on the Services — including text, images, branding, packaging, logos, and designs — is owned by or licensed to Feel Vibrance and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only.
You may not copy, reproduce, distribute, or use any content without our prior written consent.
8. THIRD-PARTY SERVICES & LINKS
The Services may include links to third-party websites or tools.
We are not responsible for the content, accuracy, or practices of third parties.
Use of third-party services is at your own risk and subject to their terms.
9. RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify.
However, all purchases are made directly with Feel Vibrance, not Shopify.
You agree that Shopify is not responsible or liable for any aspect of transactions between you and Feel Vibrance.
You expressly release Shopify and its affiliates from any claims related to your purchases.
10. PRIVACY
Your personal data is handled in accordance with our Privacy Policy [LINK].
Because our store is hosted on Shopify, your data may also be processed by Shopify as part of providing the Services.
11. USER FEEDBACK & REVIEWS
If you submit reviews, feedback, or suggestions, you grant us a royalty-free, worldwide right to use that content for business and promotional purposes.
You confirm that:
-
Your feedback is truthful
-
It does not violate third-party rights
-
It is not misleading or unlawful
12. PROHIBITED USE
You may not use the Services:
-
For unlawful purposes
-
To infringe intellectual property rights
-
To submit false or misleading information
-
To distribute malware or spam
-
To harm or harass others
We may suspend or terminate access if these Terms are violated.
13. DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”.
We do not guarantee that:
-
The Services will be uninterrupted or error-free
-
Products will meet your expectations
To the fullest extent permitted by law, we disclaim all implied warranties.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Feel Vibrance shall not be liable for:
-
Indirect or consequential damages
-
Loss of profit, data, or revenue
-
Damages arising from misuse of products
Nothing in these Terms limits liability where prohibited by law.
15. INDEMNIFICATION
You agree to indemnify and hold harmless Feel Vibrance and its partners (including Shopify) from claims arising from:
-
Your breach of these Terms
-
Your misuse of the Services
-
Your violation of applicable laws
16. TERMINATION
We may suspend or terminate access to the Services at any time.
Provisions that by their nature should survive termination will remain in effect.
17. GOVERNING LAW
These Terms are governed by the laws of The Netherlands.
Any disputes shall be submitted to the competent courts of the Netherlands.
18. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will always be available on this page.
Continued use of the Services after changes means acceptance of the updated Terms.
19. CONTACT
By purchasing our products, you confirm that you have read, understood, and agree to these Terms of Service.
Questions? Please contact us at info@feelvibrance.com.
Email: info@feelvibrance.com
Address: Papaverweg 34, Unit B100, 1032 KJ Amsterdam, NL
KvK: 98911058